Posted: 09/25/20232023-09-252023-11-01Employment Type:Direct Hire/PermJob Number: 573279Is job remote?: YesCountry: United States
Job Description
The Senior Digital Product Designer is at the heart of our customer experiences across all digital touchpoints, designing an unbeatable hospitality experience that recruits new customers to our brands while retaining existing customers. It is not just about the number of features being designed and delivered but the quality of end-to-end experiences across the many interaction modes. The Senior Digital Product Designer will partner with Product, Tech, and Brand partners to ensure our customers experience world-class digital experiences.
Job Description
Goals and deliverables
As a visionary designer with a holistic approach, you will deliver innovative design targets and personalized offerings across all digital customer touchpoints.
Utilizing your deep expertise in user experience, define and create the end-to-end customer journey, working with partners to infuse world-class content, personalization, and experiences for millions of customers.
Collaborating with the senior leadership team, continue to build new products and features across all digital channels, balancing the global brands’ needs with individual hotels, resulting in the best user journey for each customer.
Level up the design thinking across the organization and understand the importance and impact of digital product design.
Role and Responsibilities
Own design and collaborate with crew members for a specific product experience.
Create high-performance designs that solve both user’s needs and drive business results.
Contribute to team planning and rapid experimentation strategy.
Create UX flows, wireframes, prototypes, and pixel-perfect UI
Facilitate and participate in research, workshops, and brainstorming sessions
Partner with product managers and engineers to bring designs to life
Create constant iterative improvements based on A/B testing data and user feedback to provide qualitative and quantitative insights to drive decision making
Navigate between greenfield exploration and tactical, iterative designs
Share your experience and knowledge with fellow designers across the product design organization
Use data and user research findings in your work
Present designs to leadership and cross-functional teams with clear design rationale
Professional Qualifications
5+ years in user experience desgn, and visual design
Demonstrated expertise working in complex, collaborative, cross-functional teams with strong influence, communication, and partnership skills.
Strong execution track record of seeing conceptual designs through to products that launched to positive end-user feedback & adoption.
Experience designing for a broad set of UI platforms, including connected devices, web, desktop, and mobile.
Familiar with agile methodology, and modern software development process and has a clear sense of where the experience design can fit in.
Ability to influence, present, and partner with internal and external senior management.
Detail-oriented, resourceful, and able to manage shifting priorities.
Ability to distill complex processes into simple, clear, user interactions.
Excellent written and verbal communication skills required: able to present facts, thoughts, and ideas in a clear, concise, and convincing manner to senior stakeholders.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-technology.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Technology.
Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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