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Epicor ERP Specialist/Analyst

Indiana, IN 00000

Posted: 02/07/2025 Employment Type: Direct Hire/Perm Job Category: ERP Job Number: 629318 Is job remote?: No Country: United States

Job Description

ERP Specialist/Analyst

Job Summary:
We are seeking an experienced and motivated ERP Specialist/Analyst to support and enhance our manufacturing client's ERP system, Kinetic. The ideal candidate will have in-depth knowledge of ERP systems, with a strong focus on Kinetic (formerly known as Epicor), and a solid understanding of manufacturing processes. As an ERP Specialist/Analyst, you will be responsible for troubleshooting, maintaining, and improving the Kinetic ERP system to ensure it meets business needs and operational goals.

Key Responsibilities:
  • System Support & Troubleshooting: Provide day-to-day support for the Kinetic ERP system, resolving issues, answering user queries, and troubleshooting problems related to modules such as Manufacturing, Supply Chain, Inventory, and Financials.
  • System Optimization: Identify opportunities for process improvements and optimize the system to meet operational needs, enhance efficiency, and increase overall productivity.
  • Customization & Configuration: Work closely with internal teams and Kinetic technical resources to configure and customize the system to align with specific business requirements.
  • Data Analysis & Reporting: Generate reports, analyze system data, and support decision-making by extracting valuable insights from the Kinetic system. Assist with integrating Kinetic data with other business systems, as needed.
  • User Training & Support: Provide end-user training and documentation to ensure smooth system adoption and utilization. Assist users with understanding system functionalities, best practices, and troubleshooting.
  • Collaboration: Work closely with cross-functional teams including IT, finance, operations, and production to ensure seamless ERP system integration and alignment with business processes.
  • Project Management Support: Participate in ERP upgrade projects, new module implementations, and system enhancements. Assist with testing and validation of new features and configurations.
  • System Maintenance & Upgrades: Coordinate system updates, patches, and version upgrades. Ensure timely execution of backup, maintenance schedules, and data integrity procedures.

Qualifications:
  • Education: Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent work experience).
  • Experience:
    • At least 3 years of experience in ERP system support and analysis, with a focus on Kinetic (Epicor).
    • Experience in manufacturing environments, understanding production, inventory management, and supply chain processes.
    • Proven track record of supporting ERP systems in a dynamic, fast-paced environment.
  • Technical Skills:
    • Strong proficiency in Kinetic (Epicor) ERP system, including modules such as Manufacturing, Finance, and Supply Chain.
    • Basic understanding of database management and SQL for reporting and troubleshooting.
    • Experience with system integrations and troubleshooting connectivity issues.
    • Familiarity with report-building tools and business intelligence solutions (e.g., Power BI, Crystal Reports) is a plus.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to diagnose issues and implement effective solutions.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical teams.
  • Project Management: Ability to manage multiple tasks and prioritize effectively, ensuring deadlines are met.
  • Certifications: Epicor Kinetic certification or related ERP certifications are a plus but not required.
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