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Epicor SME

Brockton, MA 02301

Posted: 04/02/2024 Employment Type: Direct Hire/Perm Job Category: ERP Job Number: 614253 Is job remote?: No Country: United States

Job Description

Epicor Subject Matter Expert – (Full-Time) – Onsite – MA
Mechanical/Industrial Engineering Manufacturer seeks an Epicor SME for an onsite full-time opportunity in Massachusetts. This requires 3 years of Epicor ERP system experience having administered and managed systems, strong system technical proficiency, and extensive SQL, Crystal Reporting, SSRS, and other Epicor customization tools. Individual will be responsible for Epicor ERP Kinetic optimization, while ensuring the system functionality aligns with business objectives. This includes administration, configuration, maintenance, upgrades, implementations, migrations and more, while serving as hands-on technical and functional user facing point-of-contact. This is a full-time, onsite and stable opportunity providing competitive base compensation and benefits. Client requires US Citizen or Green Card Holder work authorization only. Relocation provided, but local is ideal.  

Requirements:
  • US Citizen or Green Card work authorization; must be located in the US.
  • Bachelor’s Degree within IT or related field.
  • 3+ years in Epicor ideally 9, 10 or Kinetic.
  • A proven history supporting Epicor Systems to include hands-on knowledge of SQL, Crystal Report, SSRS, and other ERP Customization Tools (BAQs, BPMs, etc.)
  • Ideal individual will have the ability to work independently and as a part of a team with strong solutions finding skill sand a detail-oriented mindset.
  • Additionally, this individual should be a strong communicator, with an ability to hear user needs, and present them accordingly, while ensuring full understanding.
  • Exposure to project management is a plus.
  • Epicor Certification is preferred but not required.
  • Relocation to MA and ability to be onsite.

Benefits:
  • Competitive base compensation dependent on individual experience level.
  • Up to 3 weeks PTO.
  • Health, Vision, and Dental.
  • 401K with company match.

Responsibilities:
  • Serving as Epicor SME for both technical and functional related needs to include system administration, management, maintenance, optimization, migrations, implementations, upgrades, patches, enhancements and more.
  • Working with users to ensure Kinetic performs to the utmost degree, troubleshooting issues, identifying and rolling out solutions, and ensuring thorough understanding.
  • Hands-on Epicor Kinetic configurations using custom tools and SQL, Crystal Reporting, SRRS, and more.
  • Collaborating with cross-functional teams in the analysis and optimization of business processes while identifying areas for automation and improvements.
  • Ensuring Kinetic aligns with business needs while gathering and documenting user requirements and creating and authoring workflows for optimal utilization.
  • Providing user training by developing Kinetic training manuals and other material, performing training either one-on-one or within a classroom environment.
  • Overseeing data migration, integrity and cleansing issues within Kinetic, while maintaining data back-ups and recovery procedures.
  • Developing custom reporting, dashboards, and workflows to meet business needs.
  • Integrating Kinetic with other business system applications utilized.
  • Implementing and managing user access to include user permission and security, general system security and compliance.
  • Ensuring both data privacy as well as GDPR compliance.
  • Creating and maintaining documentation and reporting for system security, compliance requirements configurations, processes and workflows.
  • Creating, generating and presenting Kinetic system reporting and KPI.
  • Liaising with Kinetic and other system vendors and third-party consultants as required for system reporting and upgrade needs.
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About Brockton, MA

Ready to embark on an exciting career journey in the vibrant city of Brockton, Massachusetts? Nestled within the heart of Plymouth County, Brockton offers a perfect blend of urban opportunities and suburban charm. Known for its rich history, diverse cultural scene, and proximity to Boston, this area is a magnet for job seekers looking for growth and community. Explore job listings in this dynamic region, where you can enjoy visits to the Fuller Craft Museum, catch a show at the historic Brockton Fire Museum, cheer for the city's own Boxers football team, and savor delicious seafood at local eateries. Join us in discovering the endless possibilities for career development and quality of life in Brockton!