Posted: 09/19/20232023-09-192023-10-22Employment Type:ContractJob Number: 579832Is job remote?: NoCountry: United States
Job Description
IT Training Experience Designer
Location: Ridgefield, CT; Hybrid (onsite 3-4 days/week) Compensation: Up to $33.10/hr DOE Benefits: Health, Dental, Vision and 401K
Job Overview:
Planet Technology's client is looking for a Business Analyst to join their IT team. This person will be responsible for the digital transformation initiative in IT, delivering updates and communication for end-users throughout the organization. They will receive content from IT subject-matter experts and will be responsible for making them end-user friendly and easy to understand material (email communication, user guidelines, instruction/infographics, other visuals, such as videos, tailored trainings). This person will also be tracking end user adoption of the distributed material, tracking how they have affected the end-users activity. Specifically, the Business Analyst will be responsible for developing training curricula for end user groups, prepare/gather material, and deliver the training in person or virtually. Additionally, the Business Analyst should be familiar with UX methodologies, to be able to run UX activities, such as survey, user research, A/B testing, focus group, among others, with the user population. Their day will consist of communication/marketing/training with end users, as well as attending/hosting digital learning sessions, making web pages updates, analyzing metrics, organizing and conducting trainings and events on-site, and other projects as assigned.
Must Have Skills:
Bachelor's Degree
1-2+ years experience in marketing/communications, learning experience design, or UX
Understanding of IT basic knowledge, in particular knowledge of how every day technology works (main hardware and software tools, i.e. Office 365 suite)
Ability to create effective and catchy communication, training, content, events, and visual material pertaining to IT
Strong communication skills, both written & verbal
Experience with Office 365, Adobe Suite (Campaign, InDesign), Microsoft Teams
Nice to Have Skills:
Former role in marketing/communication in IT company or field
UX and User Research knowledge
Learning Experience Design (training, curricula design, delivery of training)
Data Analytics (i.e. marketing/communication KPI tracking and dashboards)
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-technology.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Technology.
Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About Ridgefield, CT
Discover exciting job opportunities in the vibrant area surrounding Ridgefield, Connecticut! Nestled in Fairfield County, CT, this picturesque town offers a blend of historic charm and modern amenities that make it a perfect place to advance your career. With its close proximity to New York City and thriving local businesses, Ridgefield provides a wealth of growth opportunities for job seekers. Immerse yourself in the culture by exploring the Aldrich Contemporary Art Museum, catching a show at The Ridgefield Playhouse, or enjoying a delicious meal at one of the many cozy cafes and restaurants along Main Street. Consider making Ridgefield your career destination and experience the enchanting allure of this unique region. Browse our job listings now and take the first step towards a fulfilling career in Ridgefield, Connecticut!
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