Posted: 08/29/20242024-08-292024-10-07Employment Type:ContractJob Category:TechnologyJob Number: 616260Is job remote?: NoCountry: United States
Job Description
Title IT Support
**Job Description:**
We are seeking a skilled and experienced IT Administrator to join our team. The ideal candidate will have 7 to 10 years of experience and be proficient in managing help requests, fulfilling helpdesk needs, and overseeing system access and user provisioning. The role involves server configurations, hardware management (including laptops), and ensuring the smooth operation of IT systems.
**Responsibilities:**
- Manage help requests and fulfill them in a timely manner
- Assist with helpdesk operations
- Oversee system access and user provisioning
- Configure servers and manage server infrastructure
- Monitor helpdesk activities and escalate issues as needed
- Work with vendors to resolve technical issues
- Communicate effectively with end-users and provide technical support
- Organize helpdesk tickets and prioritize tasks
- Document procedures and maintain up-to-date documentation
- Perform server administration tasks such as patching and securing servers
**Qualifications:**
- 7 to 10 years of experience in IT administration
- Proficiency in Windows operating systems
- Experience with VMware and Active Directory
- Strong hardware management skills
- Excellent communication and interpersonal abilities
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Familiarity with ERP systems is a plus
**Additional Information:**
The successful candidate will play a key role in supporting our upcoming ERP system go-live on May 1. There will be a two-week shutdown period requiring additional support, making this an exciting and challenging opportunity.
---
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-technology.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Technology.
Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Beverly, MA
Ready to embark on an exciting career journey in the vibrant Beverly, Massachusetts area? Discover a plethora of enticing job opportunities that await you in this charming coastal town, just a stone's throw away from historic landmarks like the Salem Witch Museum and the picturesque beaches of the North Shore. With an array of art galleries, theaters, and parks, as well as renowned seafood restaurants and the beloved Boston Red Sox nearby, Beverly offers a unique blend of culture, cuisine, and outdoor adventures for professionals seeking growth and fulfillment. Dive into our job listings today and unlock your potential in this dynamic and enchanting region!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.