Program Manager
Location: Boston, MA
Pay Rate: Up to $65/hr DOE
The Program Manager will be responsible for temporarily managing one or more established programs that serve faculty, staff or students. Represents program to public, University community and those served by the program. Ensures that program and service delivery objectives are met while under management. Responsibilities may include, but are not limited to forecasting revenues and expenses, creating a budget for the program, allocating resources from one area of the budget to another with limited review, negotiating with external suppliers, signing contracts of significance on behalf of the program, creating and implementing department systems, practices, policies and procedures, and developing and maintaining internal and external constituent relationships. The Manager will maintain and use files, records, materials and digital content about the program. Candidate should have 3+ years of program management experience in a large scale, complex higher education or non-profit setting.
Responsibilities:
• Manages the team responsible for the planning and day-to-day operations of the computing environment, including the Audio/Visual equipment used in buildings.
• Creates, implements and maintains HIPAA compliant and secure computing and information technology strategic plans, policies, programs, and schedules for research and clinical data processing, computer services, network communications, EMR support, and management information services to accomplish the growth, goals and objectives.
• Manages the budget for the IT Department.
• Act as a consistent point of contact with partners, serving as the first stop for any needs, requests or challenges while also fostering direct relationships with partners and members of the community, as appropriate
• Understand the breadth of programs and services being delivered to school customers, ensuring partners are coordinated and effectively delivering. Proactively foster information sharing across School and partner services that affect the community
• Engage across the School as needed, work with partners to conduct IT planning and explore strategic priorities, helping to determine an effective path forward
• Develop maps of partner engagement, noting services, program engagement, and key account staff
• Effectively manage the relationships with vendors and external third parties on behalf of the community, acting as an advocate as necessary
• Serves as the security and privacy officer in collaboration with the Senior Director of Compliance, Risk Management and Strategic Projects.
• As needed, staff and support key meetings and committees
