So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
Posted: 07/24/20242024-07-242024-09-18Employment Type:Direct Hire/PermJob Category:TechnologyJob Number: 619205Is job remote?: YesCountry: United States
Job Description
Planet Technology is seeking an experienced hands-on ServiceNow Technical Consultant - CSM & FSM.
Location: Remote, U.S. (exception CA) Salary Range: $160K-$185K Work Authorization: U.S. Citizen
Job Responsibilities:
Collaborate as part of the implementation project team.
Drive process definition, re-engineering, improvement, and gap analysis of current and future processes.
Identify solutions from a people, process, and technology perspective during workshops with key client stakeholders.
Highlight areas for business process improvement and determine solutions with detailed pros, cons, risks, benefits, and costs.
Communicate with the team and client about business processes, requirements, and design to ensure proposed solutions meet client needs.
Guide and deliver successful implementation of new processes with other project team members.
Support and enable clients to leverage ServiceNow functional capabilities and improve associated processes.
Act as a liaison between the client and the technical implementation team.
Ensure process-related deliverables to clients are complete, consistent, high quality, and timely.
Collaborate and contribute to the creation, deployment, and maintenance of process best practices and standards.
Contribute to continuous improvements of our implementation methodology and service offerings based on client experiences.
Qualifications:
US Citizenship required.
Experience: 2+ years as a ServiceNow technical consultant with a proven track record of successful CSM implementations.
Preferred Experience: Delivering ServiceNow FSM, ITSM, SPM, or Employee Center implementations.
Technical Skills: Proven experience in configuring and developing ServiceNow functionality and integrations, including Flows, Business Rules, JavaScript, Integration Hub, REST, etc.
Consulting Experience: Leading the analysis and documentation of current processes and defining and deploying future processes and solutions in client environments.
Certifications:
ServiceNow Certified Implementation Specialist-Customer Service Management (CSM)
ServiceNow Certified Implementation Specialist-Field Service Management (FSM)
ServiceNow Certified Implementation Specialist-IT Service Management (ITSM)
Work Experience: Current or previous experience with a ServiceNow partner (preferred).
Education: BS or BA degree in a technology or business major (preferred).
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-technology.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Technology.
Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Columbus, OH
Ready to embark on an exciting career journey in the vibrant Columbus, Ohio area? Known for its thriving job market, outstanding quality of life, and abundance of opportunities for professional growth, this city beckons with its infectious energy and welcoming community. Home to the renowned Columbus Museum of Art, the historic Ohio Theatre, and the beloved Columbus Blue Jackets hockey team, this region seamlessly combines art, culture, and sports to create a dynamic environment that caters to diverse interests. With delectable cuisine, picturesque parks like the beautiful Franklin Park Conservatory and Botanical Gardens, and a bustling downtown scene, Columbus is a destination brimming with charm. Take the first step towards your dream job today by exploring our job listings in this lively and enchanting locale.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.