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UX Researcher V

Menlo Park, CA 94025

Posted: 10/24/2022 Employment Type: Contract Job Category: UI/UX Job Number: 503981 Is job remote?: Yes Country: United States

Job Description


UX Researcher V

Our client's Infra Data Center team is dedicated to being the leader in developing, building and operating highly reliable, safe, and efficient data centers through high-quality execution and innovation. Infra Research plays an important role in understanding user journeys and product requirements. Our research insights are the foundation for establishing a user-centred product vision and definition in partnership with Engineering, Product Management, and Data Science and other cross-functional partners.

Role Responsibilities:
  • Plan and execute rigorous end-to-end custom primary research using the right methodology (esp. qualitative methods), and partner with Data Science to distil data-informed UX recommendations.
  • Work closely with cross-functional partners (Product Management, Product Design, Engineering) and other researchers in refining research approaches and making insights-based product recommendations.
  • Deliver actionable research insights that make our product experiences measurably better.
  • Communicate results and illustrate suggestions in compelling and creative ways to a broad and diverse audience, and across organisational boundaries.

Minimum Requirements
  • Master in Human-Computer Interaction, Psychology, Information Science, Computer Science, Engineering, or Political Science or related fields.
  • 3+ yrs of experience conducting qualitative user experience research in a corporate environment, including concept-testing, usability, interviews, diary studies, contextual inquiry/observations, ethnography.
  • Experience with remote and in-person research.
  • Strong influencing skills with experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority, and through different research artefacts).
  • Impeccable research rigour and ability to deliver polished outputs in speech and writing.
  • Analytical, project management, and problem-solving experience.
  • Experience with autonomy and independent execution. Ability to see projects through.

Preferred Requirements:
  • Experience working in-house in an at-least a medium-sized company (10k employees).
  • Enthusiasm for and experience in working on internal tools and enterprise software.
  • Working with backend corporate functions (e.g., Finance, HR, Compliance, IT backend).
  • Some experience working in management consulting or other roles that are about analysing and improving organisational setups.
  • Ph.D. in an empirical discipline.
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About Menlo Park, CA

Ready to jumpstart your career in the vibrant heart of Menlo Park, California? Nestled in the bustling Silicon Valley, this dynamic region beckons with unparalleled growth opportunities and a thriving tech-centric environment. Unleash your potential in the epicenter of innovation, where companies like Facebook and Stanford University drive groundbreaking advancements. With the picturesque Stanford University, the iconic Menlo Park Caltrain station, and the bustling downtown area brimming with cafes and boutiques, this locale offers a blend of charm and modernity like no other. Explore career opportunities surrounded by the lush landscapes of nearby parks like Bedwell Bayfront Park or catch a game at the Stanford Stadium. Join us in discovering the endless possibilities that await in Menlo Park and unlock your career aspirations today!