Posted: 10/24/20222022-10-242022-11-24Employment Type:ContractJob Category:UI/UXJob Number: 503981Is job remote?: YesCountry: United States
Job Description
UX Researcher V
Our client's Infra Data Center team is dedicated to being the leader in developing, building and operating highly reliable, safe, and efficient data centers through high-quality execution and innovation. Infra Research plays an important role in understanding user journeys and product requirements. Our research insights are the foundation for establishing a user-centred product vision and definition in partnership with Engineering, Product Management, and Data Science and other cross-functional partners.
Role Responsibilities:
Plan and execute rigorous end-to-end custom primary research using the right methodology (esp. qualitative methods), and partner with Data Science to distil data-informed UX recommendations.
Work closely with cross-functional partners (Product Management, Product Design, Engineering) and other researchers in refining research approaches and making insights-based product recommendations.
Deliver actionable research insights that make our product experiences measurably better.
Communicate results and illustrate suggestions in compelling and creative ways to a broad and diverse audience, and across organisational boundaries.
Minimum Requirements
Master in Human-Computer Interaction, Psychology, Information Science, Computer Science, Engineering, or Political Science or related fields.
3+ yrs of experience conducting qualitative user experience research in a corporate environment, including concept-testing, usability, interviews, diary studies, contextual inquiry/observations, ethnography.
Experience with remote and in-person research.
Strong influencing skills with experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority, and through different research artefacts).
Impeccable research rigour and ability to deliver polished outputs in speech and writing.
Analytical, project management, and problem-solving experience.
Experience with autonomy and independent execution. Ability to see projects through.
Preferred Requirements:
Experience working in-house in an at-least a medium-sized company (10k employees).
Enthusiasm for and experience in working on internal tools and enterprise software.
Working with backend corporate functions (e.g., Finance, HR, Compliance, IT backend).
Some experience working in management consulting or other roles that are about analysing and improving organisational setups.
Ph.D. in an empirical discipline.
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Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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