Posted: 10/05/20232023-10-052023-11-10Employment Type:Direct Hire/PermJob Number: 573269Is job remote?: NoCountry: United States
Job Description
The Digital Product Manager is at the heart of our customer experience, helping to create product strategy for an unbeatable hospitality experience that recruits new customers to our brands and strengthens loyalty for existing customers. It’s not just about the number of features delivered, but the quality of the experiences and the value they bring to the business. A critical member of our product team, the Digital Product Manager shapes all aspects of the work including, planning, execution, and product operations, and plays a leading role in growing digital capabilities.
Job Description
Role and Responsibilities
Serve as a leading voice of the customer and advocate for the customer experience for all product decisions.
Identify customer problems through product discovery and research and conceive new ways to engage customers.
Leverage data and analytics resources to size opportunities, validate hypotheses, and support decision-making and product planning.
Partner with stakeholders and business analysts to translate business needs into user stories. Establish measurable goals, refine requirements and flows, and document acceptance criteria to meet execution and productivity targets.
Constantly question and clarify the cross-functional implications of all decisions and ensure that critical business issues are surfaced and considered with leaders across the enterprise.
Professional Qualifications
4+ years in a product management organization delivering successful digital products or services.
Demonstrated expertise working in complex, collaborative, cross-functional teams with strong influence, communication, and partnership skills.
Execution track record of shipping products that generate positive end-user feedback & adoption.
Experience creating product strategy across UI platforms, including connected devices, web, desktop, and mobile.
Experience with web and mobile technologies including APIs, cloud services, CMS, front-end frameworks, CRM/CDP, marketing automation, and analytics platforms.
Familiar with agile methodology and modern software development processes.
Ability to influence, present, and partner with internal and external senior management.
Ability to distill complex processes into simple, clear, user interactions.
Experience operating in a growth environment with shifting priorities and resources.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-technology.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Technology.
Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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