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Posted: 05/08/20242024-05-082024-06-07Employment Type:Direct Hire/PermJob Category:ERPJob Number: 615739Is job remote?: NoCountry: United States
Job Description
Project Details: Our customer went live on Workday HCM (Comp, Adv Comp, HCM, Absence/Time Tracking, Payroll, Recruiting, Benefits) in July. They are going live in 2 additional countries and are seeking a Workday Operations Analyst to complete their team of 5. These roles are for the Tier 2 team and the work includes Security Administration, EIBs & troubleshooting Integration issues. The customer is building a world class Workday Global Support Center and there is a lot of opportunity for professional growth. The job is hybrid: 3 days per week on-site, and lunch is provided when at work. Full Description below:
The Workday Operations Analyst will be responsible for supporting and administering operational transactions to ensure efficiency and compliance is maintained at an organizational level. Candidates will use his/her problem solving, ability to analyze & interpret data and make recommendations to continually improve our platform. This role resides in the HR Shared Service Center and reports directly to the Workday Operations Manager.
Work from home up to 3 days each week!
Responsibilities
Work cross-functionally to resolve issues and participate in process redesigns
Define configuration specifications and business analysis requirements for new integrations, workflows, or automation
Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects
Function as level 2 support in systems and processes – troubleshoot system issues and escalate to HRIS or vendors, as necessary
Lead continuous process improvement activities
Conduct regular system audits to identify data discrepancies and errors
Liaise with vendors to roll out new initiatives or resolve issues
Maintain system security, reporting, and support EIB loads
Performs other duties as assigned
Required Experience/Skills/Abilities
1+ years’ experience processing and troubleshooting Workday transactions
Advanced Microsoft Excel, vendor management, project management, presentation, process documentation, data analysis, interpersonal savvy, written and verbal communication, Lean Six Sigma or other continuous improvement methodologies preferred
Strong analytical and problem-solving skills
Excellent interpersonal and technical support skills
Excellent organizational skills and attention to detail
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Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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