Posted: 10/20/20222022-10-202023-01-05Employment Type:ContractJob Category:Business AnalystJob Number: 515697Is job remote?: YesCountry: United States
Job Description
Salesforce Business Analyst
We’re looking for an experienced and motivated self-starter to identify and drive operational improvement projects across our Global Sales and Service organizations. You will generate systems and workflow improvements that accelerate our ability to activate Advertisers and move them through their customer lifecycle and help our global advertisers, big and small, get discovered by millions of people looking for things to plan, buy and do.
You’ll improve operational processes across the Pinterest Sales & Service organization. A successful candidate will spearhead tools improvement projects, take a structured and consultative approach to deliver and communicate succinct but well-articulated business requirements, become an expert at driving improvements in Pinterest’s tools ecosystem focused on Salesforce. And have a passion for scaling solutions through process improvements; Salesforce/Service Cloud/Outreach and other tooling enhancements and training materials.
What You’ll Do:
Assist with requirements gathering, testing, and documentation of Salesforce and other sales system enhancements and projects
Assist with ongoing development of Salesforce and other sales system training material for end users
Perform quality assurance for projects and enhancements after development is complete
Development of reports and dashboards
Troubleshoot bugs reported by end users
Understand Salesforce roles, profiles, permission sets, objects, fields, record types, page layouts, workflows, validations, flows, and process builders
What We’re Looking For:
2+ years of experience with Salesforce application
Experience with activation tools such as Outreach and LinkedIn Sales Navigator
Strong analytical skills; experience breaking down ambiguous data problems to deliver insights
Ability to meet deadlines and balance multiple priorities while maintaining quality
Troubleshoot system issues reported by end users and work with third party vendor to reach resolution
Experience rolling out scaled systems & tools projects to cross-functional teams
Excellent written and verbal communication skills
Bachelor's Degree
Knowledge of digital media buying / advertising
Bonus: Salesforce.com Certified Administrator
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-technology.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Technology.
Planet Technology and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About San Francisco, CA
Ready to take your career to new heights? Explore job opportunities around the bustling city of San Francisco, California. Known for its vibrant tech scene, picturesque views of the Golden Gate Bridge, diverse culinary offerings like the famous clam chowder in sourdough bread bowls at Fisherman's Wharf, and the artistic vibe of the iconic street art at Clarion Alley. Work-life balance flourishes with easy access to outdoor adventures like hiking in Muir Woods, catching a Giants game at Oracle Park, or browsing through the exhibits at the San Francisco Museum of Modern Art. Join us in San Francisco and discover the endless possibilities this innovative and charming city has to offer.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.